Support

At Uptown Pokies Casino, we know that smooth gameplay starts with reliable support. Whether you're spinning the reels on exciting slots like Lions Lair Slots or exploring heavenly wins in Heavenly Treasures Slots, our team is here to assist with any questions. From account setup to bonus claims, we've got your back with multiple ways to reach out.

Around-the-Clock Assistance for Every Player

Our customer support runs 24/7, so you can get help anytime, day or night. No matter if it's a quick query about depositing with Bitcoin or troubleshooting a withdrawal via Visa, we're always available. This constant availability means you won't be left waiting during peak gaming hours or late-night sessions.

Fast and Easy Ways to Connect

Choose from live chat for instant responses, email at support@uptownaces.eu for detailed inquiries, or our toll-free phone line at 1-888-492-9309 for a personal touch. Live chat typically connects you in under a minute, while emails get replies within a few hours. Phone support offers real-time conversations, perfect for urgent matters like payment options including American Express or Neosurf.

Self-Help Resources to Speed Things Up

Before reaching out, check our comprehensive FAQ section and help center. These cover common topics like wagering requirements on welcome bonuses, such as the $8888 package with code POKIES1, or how to use currencies like AUD and USD. It's a quick way to find answers on your own, saving time for more fun at the tables.

Expert Team Ready to Resolve Your Issues

Our support staff are pros in the online casino world, powered by Real Time Gaming software. They're trained to handle everything from transaction hiccups with methods like Bitcoin Cash or Skrill to gameplay tips on progressive slots. We commit to prompt resolutions, treating every player like a valued friend to ensure your experience stays enjoyable.

With these options, you're never alone at Uptown Pokies Casino. Jump back into the action knowing help is just a click or call away, whether you're claiming free spins or managing your account.